Platform
The AI CX platform built for Arabic
One platform to automate customer interactions across every channel, powered by AI that natively understands Arabic dialects.
Channels
Engine
Integrations
EverythingyouneedtoautomateCX
Six core capabilities working together to resolve customer issues autonomously, in Arabic or English.
Arabic NLU Engine
Native understanding of MSA, Gulf, Egyptian, and Levantine dialects. Not translated, built from scratch.
Omnichannel Routing
Unified inbox across WhatsApp, voice, and web chat. One AI brain, every channel.
RAG Knowledge Base
Ground AI responses in your company docs, SOPs, and knowledge bases with vector search and reranking.
Agent Operating Procedures
Define how your AI agents behave with natural language procedures. No code, full control.
Real-Time Analytics
Monitor resolution rates, CSAT, response times, and agent performance with live dashboards.
Human Handoff
Seamless escalation to human agents with full conversation context. AI knows when to step back.
See the platform in action
Book a personalized demo and see how Miara handles real Arabic customer conversations across all your channels.
Book a Demo